Frequently Asked Questions
WHAT ARE SOME OF THE SIZES OFFERED FOR EDDM™ AND SATURATION MAILINGS?
8” x 8” square
9” x 9” square
3 ½” x 11” (with business card tear-off)
3 ½” x 11” (no tear-off)
3 ½” x 11” (black only on color cardstock)
4 ¼” x 11”
6” x 11”
6 ½” x 9”
8 ½” x 11”
CAN YOU GIVE ME NON-PROFIT RATES FOR EDDM™ MAILINGS?
Yes! And, we can even help you (at no additional cost) get your organization to be USPS™ not-for-profit approved.
WHAT IF I HAVE MY OWN GRAPHIC DESIGN?
You can send us your own design, and if so, it is highly recommended to send us your original Adobe InDesign packaged files with fonts/images/folders.
If you do not have an original InDesign file, then we may still accept your design, although sometimes it is better and more affordable just to redo the design work.
I ONLY HAVE A LIMITED BUDGET. WHAT CAN YOU DO?
We can work within limited budgets, and we often steer people towards more affordable single color black on color cardstock options in order to keep costs down.
Another option is to print EDDM™-qualifying cards in larger quantities upfront and then spread out the mailings over a matter of months. We do not mind warehousing materials in the context of a 6, 9 or 12-month mailing schedule.
DO YOU HAVE CREDIT TERMS?
We do not offer any credit terms at this time.
HOW DO YOU TRACK YOUR MAILINGS?
We typically have an advance conversation with the post offices which will be receiving your mailings, not leaving your mailing’s arrival to chance.
That said, the USPS is not under any requirement to report back to us specific evidence bulk mail (i.e. Marketing Mail©™) acceptance
PEOPLE SAID THEY DIDN’T GET THE MAILING… HOW CAN YOU HELP?
We do have protocols for concerns such as this, and we can evidence the work that we did. However, it must be understood by you that we are mutually agreeing to use the US Postal Service’s™ delivery logistics; as such, we are subject to the quality and consistency of USPS™ quality of service.
DO YOU TAKE CREDIT CARDS?
Yes, but we do add a 2.9% service charge. This is in part due to the “hit” we would take on projected postage.
CAN YOU DO A RUSH TURN-AROUND?
Yes, but rush charges would apply.
WHAT IF MY MAILING IS NOT AN EDDM™ OR SATURATION MAILING? CAN YOU STILL HELP?
Yes, please check out our Direct Mail Marketing website.
WHAT ARE SOME OF THE INDUSTRIES YOU HAVE DONE MAILINGS FOR?
Adult Learning, Appliance, Audiological, School Budget Approval, School Budget Defeat, Chamber of Commerce, Church/Faith, Civic Awareness, College Kids, Contracting, Construction, Dental, Dog Enumeration/Registration, Education/School, Emergency Care, Energy, Fire/EMT Volunteers, Financial, Foot Care, Holiday Sales, Kick-Start Funding, Landscaping, Legal, Liquidation Sale, Medical, Municipal, Non-Profit Fundraising, Oil / Natural Gas, Outdoor Recreation, Painting, Pediatrics, Pet-Grooming, Pizza, Political, Pop-Up Shop, Primary Health Care, Propane, Public Relations, Recreation Center, Retail, Restaurant, Septic, Summer Camp, Supermarkets, Take-Out Restaurant, Taxi, Tobacco/Cigarettes, Town Service, Veterinarian, Waste & Recycling
What if I still have more questions about EDDM?
You can always contact us! Our hours of operation are Monday through Friday 9 am - 5 pm.
Email: info@donerightmail.com
Phone: (845) 255-5722 x 100